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Terms of Service

Effective date: June 2026  ·  LimeLogic Media Lab, Trinidad & Tobago

These terms govern the relationship between LimeLogic Media Lab (“we,” “us”) and anyone who hires us to do work (“you,” “the client”). By engaging our services, you agree to what follows. If something doesn't fit your situation, bring it up before we start — we can talk it through.

Scope of work

Every engagement begins with a written brief or proposal that defines what we're building, the timeline, and what's out of scope. Work outside that scope is quoted separately. We don't add it to the project and invoice you quietly.

Payment

  • We invoice in TTD (Trinidad & Tobago Dollars) unless otherwise agreed in writing.
  • Project work: 50% upfront before work begins, 50% on completion.
  • Retainer work: invoiced monthly, due within 14 days.
  • Late payments (beyond 30 days) may pause active work until the account is cleared.
  • No refunds once a deliverable phase is approved and delivered.

Intellectual property

Once we've received full payment, all final deliverables transfer to you. You own them outright — copy, design, code, everything.

Work in progress, unused concepts, and source files remain ours unless specifically negotiated. We retain the right to show completed work in our portfolio, case studies, and marketing — unless you request otherwise in writing before sign-off.

Any third-party assets used (stock photography, fonts, licensed music) are governed by their own licences. We'll flag these clearly and advise on what you need to license independently.

Client responsibilities

Good work runs on good input. You're responsible for:

  • Providing accurate briefs, brand assets, and approvals on time
  • Ensuring you have rights to any material you give us to use
  • Reviewing and approving deliverables within the agreed timeline
  • Designating one point of contact to avoid conflicting direction

Delays caused by late feedback or missing assets may push timelines. We'll communicate this clearly rather than silently absorb the slip.

Revisions

Each project phase includes a reasonable number of revision rounds as defined in the brief. Revisions that change the agreed direction (scope creep, fundamental rethinks after approval) are quoted as additional work.

Confidentiality

We treat everything you share with us — briefs, financials, strategy, unreleased products — as confidential. We won't share it with anyone outside the engagement without your permission. We expect the same from you regarding our processes, pricing, and unpublished work.

Limitation of liability

We do our best work on every project. That said, we're not liable for indirect or consequential losses — lost revenue, missed opportunities, or third-party claims — that arise from our deliverables. Our total liability is capped at the fees paid for the specific project in question.

Termination

Either party can end an engagement with 14 days' written notice. Work completed to that point is invoiced at the agreed rate. Deposits are non-refundable. On termination, we'll hand over whatever is completed and paid for.

Governing law

These terms are governed by the laws of Trinidad & Tobago. Any disputes will be resolved in the courts of Trinidad & Tobago.

Contact

Questions about these terms? Email admin@limelogicstudio.com.
LimeLogic Media Lab — Port of Spain, Trinidad & Tobago.

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